FAQ’s

By joining SparkShare, you become a member of a community where owners of electric vehicles help each other, addressing one of the major issues – the lack of charging stations. SparkShare not only solves the issue of insufficient charging points but also tackles the increasing costs of charging. Get one of our smart SparkShare chargers (BOXEV, CUBE or TUBE), let a community member charge their electric vehicle using it, and in return you earn WTC tokens. You can use these WTC tokens when you charge your electric vehicle on another member's charger. In short, WTC tokens circulate within the community, ensuring that all electric vehicles get charged, and they can be sold on the internal market and converted to money at any time.

SparkShare d.o.o. is a company from Osijek, Croatia, and part of the VACO group. Everything you see – the chargers, the electronics, the firmware, the mobile app, the web portal and the cloud – was designed and developed by our own team. Our headquarters are in Osijek (Radićeva 19a), while our showroom, R&D and production are at the Green Office in Bilje (Š. Petefija 70), where the chargers are made. SparkShare is a 100% Croatian product.

We give a 30-year warranty on the software, and if development is ever discontinued, the platform is guaranteed to become open source – so your charger and the network can keep running independently of us.

It's simple: buy a SparkShare charger, activate it in the SparkShare app and set it as visible on the map. From that moment your charger is part of the network – other members can find it, charge on it and pay you in WTC tokens at the price you set.

SparkShare works as a community in which energy is shared: drivers pay you with WTC tokens at the price you set, and you get the statement in the app – without becoming a small electricity distributor with your own administration. For your specific case, ask us. Charge for charging

Yes. SparkShare BOXEV, CUBE and TUBE carry the CE mark and are in conformity with all relevant EU directives and harmonised standards. You can download the EU declaration of conformity on the Solutions page.

All three chargers have the same electronics and smart features: charging power from 1.4 kW to 22 kW adjustable in the app, connection to the SparkShare cloud, OTA updates and payments in WTC tokens. The difference is the housing and the connection. BOXEV is a compact wallbox with a 3D-printed housing and a 6 m tethered Type 2 cable – ideal for homes and apartments. CUBE has a robust anti-vandal aluminium housing and a Type 2 socket – made for public locations, hospitality and business buildings. TUBE is a freestanding aluminium pillar about 1 m high with a Type 2 socket – for parking spots without a wall.

If you're seeking the perfect addition to your preferred EV charger for network integration, look no further than the SparkShareBOX. Simply install it in the power line before your charger, and watch as it seamlessly coordinates when your charger is ready for use. For an even more refined solution, opt for the SparkShareBOX smart EV charger. This sleek device not only integrates effortlessly into your network but also offers advanced controls, WiFi connectivity, and cloud integration, ensuring a seamless and elegant charging experience.

Yes. SparkShare chargers use the Type 2 standard, which practically all electric and plug-in hybrid cars sold in Europe use. The actual charging power depends on your car's on-board charger – the charger delivers as much as the car can take, up to the limit you set in the app.

Every SparkShare charger has clamps for connecting the power line – you can connect wires up to 6 mm² and up to 3 phases. Each charger can deliver up to 22 kW, but you can set the power limit (even dynamically) in the app, so the connected vehicle uses only the assigned amount of power. We recommend that the installation is always done by a qualified electrician – if you need one, we will gladly recommend one of our partners. A residual current device (RCD) type B is mandatory for the installation, and we can supply it together with the charger.

Sparkshare BOX has simple power line in-power line out organization. Just open the box and connect you live current line to IN clamps, and connect your EV charger or other electronic device on OUT clamps. We recommend that the installation is always done by a qualified electrician – if you need one, we will gladly recommend one of our partners. A residual current device (RCD) type B is mandatory for the installation, and we can supply it together with the charger.

DLM (Dynamic Load Management) is needed when the capacity of your electrical connection is limited – for example when the charger shares the connection with a heat pump, air conditioning, an oven or other large consumers, or when several chargers are installed in the same building. DLM measures the total consumption in real time and automatically reduces the charging power so the main fuse never trips. It is also useful if you want to charge from solar surplus. If your connection has enough spare capacity for the charging power you need, you don't need DLM.

Yes. The BOXEV housing is 3D-printed from PETG, a durable, weather-resistant material, and is designed for outdoor use. Still, we recommend installing it in a sheltered spot – under a roof, in a carport or on a wall that is not fully exposed to wind, rain and direct sun. For fully exposed or public locations we recommend CUBE or TUBE with an aluminium housing.

You get a 2-year warranty on the electronic components and a 30-year warranty on the software. If development is ever discontinued, the platform is guaranteed to become open source, so your charger can be used and maintained in the long term.

Automatically. SparkShare chargers receive over-the-air (OTA) updates via the internet, so new features and improvements arrive without any intervention on your side. That way your charger never becomes outdated – it keeps getting better.

Absolutely! With SparkShareBOX, the possibilities are endless. You have the flexibility to connect any other device and effortlessly manage its power consumption and total power delivery. Whether it's powering an electric scooter, bike, or any other electric device, SparkShareBOX is your versatile solution. Plus, on the output side of the box, you can easily integrate any kind of electric standard socket, be it a single-phase 220V or even a three-phase 380V outlet, ensuring compatibility with various electrical setups.

Adding SparkShareBOX to the SparkShare network is a breeze! Simply download the SparkShare app, scan for your Bluetooth devices, and provide the WiFi SSID to the BOX. Once connected to the Cloud, you gain access to a plethora of management options. From setting public visibility and maximum power limits to specifying on-site amenities and working hours, you're in control. And perhaps most crucially, you can set pricing in WTC tokens per used kWh, ensuring seamless and transparent transactions for all users.

Just a simple WiFi signal. But even if you don't have WiFi near the box, don't worry! Contact us for hardware solutions to resolve this issue seamlessly. We'll work with you to ensure that connectivity is never a barrier to enjoying the benefits of SparkShareBOX.

WTC Token isn't just another digital currency; it's the heartbeat of the SparkShare ecosystem. As users consume energy from SparkShare chargers, WTC Token flows effortlessly from one SparkShare wallet to another, facilitating smooth and transparent transactions.

Through collaborative efforts and consensus-driven mechanisms, SparkShare users ensure that the price of WTC Tokens remains closely aligned with the average price of a kilowatt-hour (kWh) of electricity in the European Union. But most important what you provide from your socket is the Token you earned so only your price of aquired kWh is the price of token for you.

The exchange rate of WTC for consumed kW charging is not specified. Each SparkShare device owner determines independently how many WTC per kW they will require, but Sparkshare will set limits so nobody can charge too much. Of course kWh will be more expensive if location or time is more demanding.

There are two ways: top up your wallet in the SparkShare app, or earn WTC tokens when other members charge on your charger. Every charger owner generates tokens by supplying energy – when an EV driver charges on your charger, their WTC tokens are transferred to your wallet, and you can use them to charge on other members' chargers or sell them on the internal market.

The SparkShare app is available for Android and iOS, and you can download it for free from Google Play and the App Store. You can also manage your account on the SparkShare web portal.

Download the SparkShare app for free:

• Google Play (Android)
• App Store (iOS)
• SparkShare web portal

Yes. SparkShare chargers can be integrated with Home Assistant, so you can include charging in your smart home automations – for example to charge when you have solar surplus. Contact us at info@sparkshare.eu and we'll help you set up the integration.

All your data is stored in the secure SparkShare cloud located in the European Union and is processed in line with EU data protection rules (GDPR).

COMC (Charge On Me Coupon) is a virtual coupon that a charger owner can give to guests, friends or customers. The owner sets the value of the coupon in WTC tokens and its validity – from a single charge to unlimited charging. Coupons are visible in the app, can be revoked at any time and are perfect for hotels and apartments that want to offer free or discounted charging. You can also sell coupons as an additional service.